At the check-in desk

Good afternoon! Where are you flying to today?

May I have your passport, please?

Are you checking any bags?

OK, please place your bag on the scale.

I have a stopover in Chicago – do I need to pick up my luggage there?

No, it’ll go straight through to Los Angeles. Here are your boarding passes – your flight leaves from gate 15A and it’ll begin boarding at 3:20. Your seat number is 26

Thanks.