Storyline: Jeffery is moving to another city. He makes a phone call to the telephone company, requesting his phone be disconnected.
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Customer Service: |
Pacific Bell. May I help you? |
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Jefferey: |
I'd like to have my phone disconnected. |
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Customer Service: |
May I ask why? |
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Jefferey: |
Well, I'm graduated and am moving to California for a new job there. |
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Customer Service: |
Congratulations! |
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Jefferey: |
Thanks. |
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Customer Service: |
All right. May I have your phone number, please? |
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Jefferey: |
Sure. My phone number is 377-765-8769. |
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Customer Service: |
And the name on the account, please? |
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Jefferey: |
My name is Jefferey Schaefer. |
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Customer Service: |
For security purposes, Mr. Schaefer, may I have your date of birth, please? |
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Jefferey: |
It's June 5, 1978. |
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Customer Service: |
Thank you. Now, when would you like it to be disconnected? |
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Jefferey: |
Tomorrow by 5:00 PM. |
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Customer Service: |
Sure. The telephone will be disconnected at 5:00 PM tomorrow. |
